La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
70US$
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Key details
About the Hotel
10Th Avenue With 14Th Street,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
35 m²
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
room details
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Superior Double or Twin Room
Max:
2 persons
25 m²
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
room details
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Double or Twin Room
Max:
2 persons
22 m²
Bed options:
1 King-size bed
City view
Shower
Coffee machine
room details
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Free Wi-Fi
- Safe deposit box
- 24-hour security
- Air conditioning in public areas
Sports & Fitness
- Water sports
- Golf course
Dining
- Breakfast
- Restaurant
Spa & Leisure
- Swimming pool
Room features
- Air conditioning
- Ironing facilities
Bathroom
- Shower
- Hair dryer
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
10Th Avenue With 14Th Street,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
10Th Avenue With 14Th Street,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
960 m
Church
Nuestra Senora del Carmen Catholic Church
1.4
km
Beach
Mamita's Beach Club
1.2
km
Beach
Kool Beach Club
1.0
km
5ta Avenida
Galeria de Arte 5ta Avenida
630 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 m
Zona Arqueologica Playa del Carmen
1.3
km
Avenue With 14 Street 5a Downtown
Corazon de Mexico
1.0
km
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
1.1
km
Gallery
Tierra Huichol
1.1
km
Nearby
152 Calle Quinta Avenida
Quinta Avenida
330 m
Mall
Quinta Alegria Shopping Mall
290 m
Museum
3D Museum of Wonders
290 m
Museum
Museo Frida Kahlo Playa Del Carmen
420 m
Night club
Coco Bongo
110 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
170 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
240 m
Beach
Playacar
270 m
Gallery
Riviera Art Gallery
320 m
Aquarium
Aquarium Beach
140 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
400 m
5th Avenue 4th and 6th Streets
Sun Jaguar
560 m
Gallery
La Galeria de Playa Art Gallery
550 m
Avenida entre 24 y 34 calles 5a
Caminarte
550 m
Shopping Area
Plaza Calle Corazon
120 m
Casino
Grand Riviera Casino
250 m
Night club
Salon Salsanera
120 m
Night club
Mandala Playa del Carmen
210 m
Shopping Area
Plaza Las Americas
260 m
Night club
Blue Parrot
280 m
Restaurants
Po Thai Restaurant
50 m
North Avenue 10 Down Town Between 14 and 14 Bis
Aldea Corazon
140 m
5a. Avenida Col. Centro
Madre Tierra
140 m
Quinta Avenida esp. calle 14 Nte
El Boticario
160 m
Calle Corazon y 5ta Av Plaza Calle Corazón
La Famiglia
190 m
Av. 10 con calle 10
La Caprichoza
140 m
Avenida 5
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Convenient location
Damp rooms
Inconsistent dining
7.8/10
Very good
Rooms
7.1
Location
8.7
Service
8.4
Dining
7.1
Jessica
United Kingdom,
June
2024
7.6/10
The hotel is a little oasis in the middle of this beach city, providing a quiet place to relax under the sun. The rooms, although large, are old and outdated, but they offer a convenient location near the Main Street. The service is exceptional and helpful, making the stay enjoyable.
Rooms
7.0
The rooms, facing one of the busiest streets in Playa del Carmen, are large but old and outdated. However, they were ready upon arrival.
Service
9.0
The staff are so helpful; I can't say enough good things about them. The free morning meal was very good, and they were all lovely and attentive.
Location
8.0
The location is excellent, near the main 5th avenue street, yet it is quiet and close to the beach and dive shops. It's also very close to the nightlife in Playa del Carmen, making it convenient for those who enjoy partying.
Dining
7.0
The dining experience was okay, with the restaurant Como Como offering friendly service and trying to accommodate every need.
Facilities
7.0
The facilities were sufficient for a comfortable stay, but some areas may need updating. However, the hotel offers value for money considering its location.
Peter
United States,
April
2024
7.8/10
The hotel is perfectly located, right in the heart of Playa del Carmen yet tucked away from the noise, offering easy access to the beach and local attractions. While the rooms initially had a dampness issue to address and lacked hot water upon arrival, the attentive staff and relaxing pool area made up for it. The dining options varied from disappointing to satisfying. The overall value for money is good, despite some discrepancies from the online photos.
Rooms
7.0
The rooms were a bit damp but eventually cleared out. It took a while for the lingering smell and small flies to disappear.
Service
8.0
The staff was knowledgeable, friendly, and accommodating, although there were unfortunate incidents like a private message on TripAdvisor.
Location
9.0
The location is excellent, close to the main street of 5th Avenue and convenient for walking everywhere, despite some negative surroundings.
Dining
7.0
The dining options ranged from poor to delicious, with fixed menu choices and warm dishes available until late afternoon.
Facilities
8.0
The facilities were decent, including a laundry service and a nice pool area, adding value to the stay.
Friendly staff
Damp rooms
Arthur
United Kingdom,
March
2024
7.2/10
I had a mixed experience at the hotel. The room was spacious with a balcony and a big, comfortable bed, but there were some issues like a tiny bathroom with a broken shower door and no mirror in the bedroom. It took a while for the damp smell to clear out, and there were small flies lingering with the smell. The service was helpful and really nice, with staff prepared to handle unusual situations, although there was no elevator, which might be a downside for seniors. The location was fantastic, just outside the noisy city center but close to beaches, clubs, and 5th Avenue. The dining options were limited, especially for vegans or those lactose intolerant, but the traditional local cakes were exceptional.
Rooms
7.0
The room was big with a balcony and a big comfortable bed, but had some issues like a tiny bathroom with a broken shower door and no mirror in the bedroom.
Service
8.0
The service was helpful and really nice. Staff are very service-minded and willing to assist with almost anything.
Location
9.0
The location was fantastic, just outside the noisy city center but close to beaches, clubs, and 5th Avenue.
Dining
6.0
The dining options were limited, especially for vegans or those lactose intolerant, but the traditional local cakes were exceptional.
Facilities
6.0
The facilities were average.
spacious room
limited dining options
John
United Kingdom,
November
2023
8.2/10
I was pleasantly surprised by the hotel's great location, near all the attractions I wanted to visit. The rooms were spacious and had everything I needed, although the price could have been more budget-friendly. The service was exceptional, making my stay even more enjoyable.
Rooms
8.0
The rooms were spacious and had everything I needed, including a balcony and a big comfortable bed.
Service
9.0
The staff were so helpful, and their service was top-notch. They went above and beyond to assist me with anything I needed.
Location
9.0
The hotel is like a little oasis in the bustling beach city, providing a peaceful retreat while still being close to all the attractions.
Dining
7.0
The dining options were good overall, although some dietary restrictions might find limited choices. The free morning meal was a nice touch.
Facilities
8.0
The hotel offers great facilities, perfect for relaxing after a day of exploring. Everything was well-maintained and convenient.
Nicholas
United Kingdom,
August
2023
7.6/10
The hotel was just perfect for us overlooking the pool, but the room had a very stale smell due to poor ventilation. It was away from the main street, which was peaceful, but the room was tiny with limited space even for a suitcase.
Rooms
7.0
The room had a very stale smell due to poor ventilation, but the view overlooking the pool was just perfect for us.
Service
7.0
The service was overall friendly, but not very responsive to our requests. The staff was polite and accommodating, making the pool relaxing and the food good. The laundry service was convenient.
Location
9.0
The hotel's location is great, close to beaches, clubs, and the vibrant 5th avenue, yet not in a noisy spot. A little oasis in the beach city with a quiet atmosphere for sunbathing, and within walking distance to beach clubs offering discounts for staying at La Tortuga.
Dining
8.0
The dining experience was great, especially at their restaurant Como Como. The food was tasty and the service was fast, perfect for when you're on the go.
Facilities
7.0
The facilities were decent, but the room layout made it challenging to move around. However, the pool area was relaxing and well-maintained.
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